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Visits to libraries in Newcastle, York and Stafford

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Two members of the Taskforce team stayed in Newcastle after the main Taskforce meeting and visited a group of branch libraries. These illustrated the range of partnerships which have been created to make best use of the spaces and ensure local residents have access to the services that meet their needs. Our overarching conclusion was that it is impossible to generalise; each community has a slightly different solution once all the different factors are taken into account.

Branch libraries in Newcastle

We went to Gosforth where the library had entered into a partnership with the adult learning centre when previous joint tenants moved out of the building. To make this work, walls and partitions were added to build nine classrooms and a community meeting room, still leaving plenty of space for library services. The library also uses these classrooms for their own programmes during half term.

Next was West End library, a multi-use community hub shared by a council customer service point (which was packed when we visited), the library, and Your Homes Newcastle. We’ll publish a blog post from YHN sharing their experience of working in partnership shortly.

West End library, customer service centre and Your Homes Newcastle
West End library, customer service centre and Your Homes Newcastle. Photo credit: Julia Chandler/Libraries Taskforce

And finally Cruddas Park, a library in one of the more deprived areas of Newcastle. It is in a shopping centre underneath a tower block, and has recently moved from a large area on one side of the entrance, to a slightly smaller space. Newcastle College have taken their old space and they provide building maintenance and security. This change has brought a new set of users in the form of students, but the majority of the local community are still heavy users of the computers and job clubs.

Cruddas Park library, looking out towards Newcastle college
Cruddas Park library, looking out towards Newcastle college. Photo credit: Julia Chandler/Libraries Taskforce

York: experiences of a different model for library services

We visited York to find out about York Explore, a mutual benefit society with charitable status who now run York libraries. Our first stop was the Rowntree Park Reading Cafe - one of 2 in the city. The reading cafe is in a former run down cafe overlooking a lovely park with a river running through it (flooded during our visit, so the park was closed, but the library was still accessible). It’s a sunny building, with a terrace and shelves of books interspersed amongst all the tables both outside and inside. There is a self service machine, children’s book area, and lots of colourful artwork on the walls.

Rowntree Park Reading Cafe was the model for their other reading cafe in Sycamore House, a mental health centre. We didn’t visit, but heard how the cafe’s presence has started to help break down any stigma that existed between the local community and patients.

Our second visit was to the central library, an imposing building right by the city walls. We toured their impressive new extension that houses the city archives. They received Heritage Lottery funding and have incorporated a new climate controlled space on top of one of the single storey wings. It should enable them to raise awareness of the rich documentary heritage of the city and get people involved in projects.

Victoria Hoyle - city archivist, showing us one of the beautiful old civic charters in the new archive
Victoria Hoyle - city archivist, showing us one of the beautiful old civic charters in the new archive. Photo credit: Julia Chandler/Libraries Taskforce

We met the chair of the York Explore board - the body set up to run York libraries and heard about their experience during their first year as a mutual. They will be writing a post for us shortly.

New library in Stafford

Two members of the team accompanied Baroness Neville-Rolfe as she performed the official opening ceremony at the new library in Stafford on 20 November 2015.

Baroness Neville Rolfe cuts the ribbon, watched by Councillor Ben Adams
Baroness Neville Rolfe cuts the ribbon, watched by Councillor Ben Adams. Photo credit: Kathy Settle/Libraries Taskforce

The new library opened to the public on 9 September and provides an open plan space on the ground level, located between the town’s High Street and a new retail and food development.

The library offers traditional book borrowing alongside new technology. This improved technology enables them to offer new services such as access to digital archives and the photographic collections of great museums. The space is flexible and can accommodate learning, events and activities and is helping to attract new audiences.

Since the library moved into its new location on 9 September, book borrowing has increased by 1.7% and new members have increased by 81.0% in comparison for the same period in 2014. Computer use has also increased by 10%.

The library provides:

  • New digitable touch tables giving people easier access to online archives, photographs and other materials
  • An Innovation Suite with 3D printing, helping people and businesses to design and develop new products and prototypes, while Raspberry Pi’s are available to help children and young people learn coding and other computer science skills needed for the jobs of the future
  • Support for business start-ups, lone workers, job seekers and job clubs
  • Opportunities for people to learn new skills either through short courses in libraries or through volunteering
  • Support for customers to get online and access digital services
  • Access to information to help people make informed choices and signposting to other services
  • Activities where people can come together to socialise and make new friends such as reading groups, craft club, coffee and a chat.
One of the digitables in Stafford library.
One of the digitables in Stafford library. Photo credit: Kathy Settle/Libraries Taskforce

More photos from the visits described can be found in our flickr albums. Don’t forget to subscribe to our blogs to receive email of future posts.

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