Vicky Sargent writes about a section of the recent SOCITM Better Connected report, which looked at different aspects of local councils websites.
Vicky runs the Better Connected programme that assesses the performance of local authority websites from a user perspective. She is a director of Boilerhouse Media and has a background in communications and digital development, particularly in the public and not for profit sectors.
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About this blog
The DCMS Libraries team supports ministers, as they oversee and promote the improvement of local government's provision of public library services in England. It is also responsible for other library policy such as DCMS sponsorship of the British Library and Public Lending Right Scheme. On this blog, members of the team talk about their work. Find out more